At Prime Technologies, we want you to be completely satisfied with our services. If for any reason you are not satisfied, we offer a straightforward return and refund policy.
Returns
We do not accept returns for our services, as they are intangible and cannot be returned. However, if you are not satisfied with the service you received, please contact us and we will do our best to address your concerns.
Refunds
We offer refunds for our services under certain circumstances. If you are not satisfied with the service you received, please contact us within 30 days of receiving the service to request a refund. We will review your request and determine if a refund is appropriate.
Please note that we reserve the right to refuse a refund if we believe that you have not provided us with a reasonable opportunity to address your concerns or if we determine that the service was provided in accordance with our service agreement.
How to Request a Refund
To request a refund, please contact our customer service team by phone or email. Please provide us with your name, the service you received, and the reason for your refund request. We will review your request and respond within 5 business days.
Processing a Refund
If your refund request is approved, we will process the refund within 10 business days. Refunds will be issued in the same form of payment that was used for the original purchase.
Changes to this Policy
We reserve the right to modify or update this Return and Refund Policy at any time without prior notice. If we make any material changes to this policy, we will post a notice on our website.